Terms of Use
AK Self Storage (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We only collect personal information that is reasonably necessary for our business functions. This may include:
Contact Information: Name, address, phone number, and email address (e.g., when you request a quote or book a unit).
Identification Details: Driver’s license or passport details required to establish a self-storage agreement.
Financial Details: Bank account or credit card information for processing payments.
Security Data: CCTV footage and gate access logs captured when you visit our premises at 43 Gillam Drive, Kelmscott WA.
Digital Information: IP addresses, browser types, and cookies when you browse our website.
2. How We Collect Your Information
We collect personal information directly from you when you:
Submit an inquiry or request a quote via our website.
Call us at (08) 9390 4723 or email us.
Enter into a storage agreement with us.
Access our secure facility (via security cameras and access gates).
3. Purpose of Collection
Your information is collected to:
Provide you with secure self-storage, caravan, car, and boat storage solutions.
Process payments, invoices, and manage your account.
Ensure the safety and security of our premises, staff, and our clients’ property.
Communicate with you regarding your unit, account status, or promotions.
Comply with our legal and regulatory obligations.
4. Disclosure of Personal Information
We do not sell or rent your personal information to third parties. We may disclose your information to:
Service Providers: Third parties who assist us in operating our business (e.g., payment gateways, IT support, debt collection agencies if your account is in arrears).
Law Enforcement: Police or other government agencies if required or authorized by Western Australian or Federal law (e.g., in the event of suspected illegal activity on the premises).
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Physical records are kept securely on-site, and digital records are protected by standard cybersecurity measures.
6. Access and Correction
You have the right to request access to the personal information we hold about you and ask us to correct it if it is inaccurate or out of date. To make a request, please contact us using the details below.
7. Contact Us
If you have any questions or wish to make a complaint about a breach of your privacy, please contact us at:
Address: 43 Gillam Drive, Kelmscott WA, 6111, Australia
Phone: (08) 9390 4723
Email: enquiries@akselfstorage.com.au